DTDC Recruitment 2022| Freshers |Branch Manager| Opportunity

Apply online for DTDC Recruitment drive 2022-2023 for freshers and experienced professionals. DTDC job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for DTDC careers in India through the provided official registration link. Candidates should practice DTDC placement papers to crack the written exam and online test. If you are looking for DTDC Infotech Jobs then you must check DTDC latest Test Pattern and Syllabus For Freshers.

DTDC Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the DTDC vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the DTDC Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.

DTDC Recruitment 2022

DTDC Express Limited is India’s leading express parcel service provider. DTDC is the pioneer of the franchising concept in the industry and operates one of the largest parcel delivery network in India. Through its strategic partnership with Europe’s DPD group which is backed by Le Groupe La Poste – the French Postal organization, DTDC’s global network and reach offers end-to-end solutions for parcels with diversified offerings such as Express Domestic & International, Supply Chain Solutions, 3PL, Warehousing, E-commerce, E-Fulfilment and Cross-Border Solutions. DTDC’s expansive footprint spans across USA, UK, Canada, UAE, Australia, China, Singapore and major Asian countries, through its own operations, joint ventures and business associates. Established in 1990 and headquartered at Bengaluru, DTDC engages a field workforce of more than 35000 resources with 7 Zonal offices, 20 strategically located Regional Offices and over 522 operating facilities spread across India. DTDC Express Limited has its presence in more than 500 district headquarters through its large network of more than 10,500+ franchisees and extends services to over 10,000+ Pin codes while handling more than 12 million shipments every month. DTDC Express Limited is an ISO 9001:2015 Certified by DNV. DTDC’s market leadership is further validated by several awards and recognition from customers, superior brand experience, and sustainability which include recognition as – National Award for Exemplary Position- under Express/Courier category at CII Scale Awards 2016. 

DTDC Recruitment 2022 – Job Description

• The position is essentially responsible for evaluating, ideating, conceptualizing and driving strategic initiatives for profit, keeping in mind the overall organization Vision. The role holder is responsible for the revenue generation through sales and service to DTDC customers for the assigned region. The role holder should oversee all portfolios of sales DP sales, channel sales, retail and international in the specified area. Additionally, the role holder is also responsible for the CRM, hub operations, HR and other administrative activities in the area.
• Understand the market forces, dynamics and focus on improving Regional performance
• Liaise with DP team, Channels team, retail and International teams to do active business development and increase the revenue share of the assigned region
• Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and retention.
• Identify opportunities to increase the profitability by coordinating with fleet and accounts department
• Responsible for Network Expansion and Collections.

DTDC Recruitment 2022 – Roles and Responsibilities

• Responsible for branch inbound & outbound operations within prescribed time.
• Monitoring & ensuring timely arrival and departure of vehicles from the branch.
• Responsible for all pickup and delivery activities of the branch.
• Maintaining prescribed service level of all DTDC products including e-commerce shipments.
• Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team.
• Ensuring branch adherence to standard operating procedure for all Operational processes.
• Managing the cost budget of the branch and upkeep of branch infrastructure.
• Play the role of administrative supervisor to all branch personnel
• KPI will be along 2 primary categories- Service Quality & Managing the Cost Budget of the Branch.
• Oversee the service operations of all customers in the assigned region as per defined TATs and policies Leading the team of Regional Channel Managers, Area Managers, Channel executives and Branch managers to deliver Budgeted Revenue.
• Responsible for maintaining the service performance and CRM operations for the region as per defined norms and benchmarks.
• Also responsible for overseeing the last mile, first mile and gateway operations.
• Oversee and manage all the activities and operations and ensure the operations are smooth and uninterrupted.
• In case of any escalations, immediately attend to the same & provide amicable solution to the customer.

DTDC Recruitment 2022 – Eligibility Criteria

• Any Graduate with minimum of 3 – 6 years experience Preferably in First & last mile operations from Courier & logistics industry.

Documents required:

• You should carry two copies of the Latest Resume.
• An Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
• Candidates should have all the necessary educational years  certificates along with the xerox copies.

Links to apply for the online DTDC Recruitment 2022

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