ITC Infotech Recruitment 2022: Are you looking for the job? If yes, then read the complete article. So the company is looking forward hire the candidates for post of Junior System. All the interested candidates can check the post requirements before applying for the post. Also here we are going to provide detailed information for the same. Furthermore this can be good opportunity for fresher’s to start career.
Moreover we will provide the details like process to apply, process to selection, age criteria, location, roles and responsibilities etc. So you must ensure to check the complete page carefully. The registration for the job post will happen on the official website of the company. We have provided the direct link to apply for post. Also the candidates possessing the relevant skills will be eligible for the job. So for the post of Admin you should have done any course or diploma in computer from recognized institute. Furthermore the job location for the post will be Bangalore.
Notification Updates: ITC Infotech Recruitment 2022
|Name Of The Company
|Junior Systems Admin
|0.5 to 1 Years
|Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
|Salary/ Pay Scale
|Best In Industry
|Category of the Job
|IT Jobs in Bangalore
|Official site of the company
ITC Infotech Roles & Responsibilities
- Firstly the candidates will be responsible Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Then you will have to perform remote troubleshooting through diagnostic techniques and pertinent questions
- Further you will be determining the best solution based on the issue and details provided by customers
- Then you will have to walk the customer through the problem-solving process
- Furthermore direct unresolved issues to the next level of support personnel
- Moreover you have to provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Also follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Finally Identify and suggest possible improvements on procedures
ITC Infotech Requirements
- Firstly the Bachelor degree in Engineering with the specialization in one of the given subjectss is required – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
- Further you will have an ITIL qualification is preferable but not essential. MCP certification would be desirable
- Then you must have the knowledge in the ServiceNow tool would be desirable
- Strong troubleshooting knowledge in Wired, Wireless, and VPN Network Active Directory and Office applications.
- Also you must have the proven experience as a help desk technician or other customer support role (2+years of experience)
- Then It is 24 x 7 support. The work can be busy and demanding. So you must be willing to work any shift, especially in night shifts and also weekend shifts.
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Also the proficiency in German and excellent communication skills
- Finally you should be customer-oriented and cool-tempered
ITC Infotech Careers | Essential Details
- Skills Required: Technical, Infrastructure Management, Service Desk Management, Service Desk Support
- Years Of Exp: 0.5 to 1 Years
How to Apply For The ITC Infotech Recruitment 2022?
- Firstly candidates need to visit the official site @itcinfotech.com
- Then the home page of ITC Infotech will be displayed.
- Scroll down the home page till the end.
- Then click on the careers tab.
- Further search for the Junior Systems Admin Job Openings in Bangalore.
- Also you will have to open the notification once you find it.
- Further you can check the details appear on the screen.
- Finally if interested, apply for the ITC Infotech Careers.