Here Technologies Recruitment 2022| Freshers |Technical Support Engineer | Opportunity

As expected this year also Top MNC Companies are now inviting applications throughout India. The companies are seeking talented, energetic, dynamic, and enthusiastic persons to work in their organization. From the below section candidates can find the complete information about Here Technology company Registration Links and interested candidates make a click on the link and apply for the positions which are suitable to your qualification.

Nowadays most companies are giving preference to the resumes or profiles which are registered through companies official registration link or through their careers page. So it would be a better option for all the freshers to register themselves in all the MNC or non-MNC companies through the provided official registration links. This page is going to be a one-stop destination for all Top MNC jobs, MNC off-campus drives, MNC drives, and MNC walkin drives across India (Bangalore, Chennai, Hyderabad, Mumbai, Noida, Delhi, Pune, Kolkata, etc.).

Here Technologies Recruitment 2022

With 36 years of experience in mapmaking and approximately 7,500 employees across 57 countries, they are the world’s leading location platform company.

Today, more than 162 million vehicles run on HERE map data. Their global ecosystem of customers, partners and developers across a variety of industries includes some of the leading biggest and best-known brands. 

Here Technologies Recruitment 2022 – Job Description

• You will actively Provide technical guidance to the team of Technical Support Engineers who provide Tier 2 technical support to carriers and other partners that sell all connected services to their end user customers 
• Properly assess support requests amongst platform, device, web, and mobile application issues. 
• Proactively escalate customer, and staff issues to management
• Collaborate with Automobile Engineering, Product Management, and external vendors to resolve all technical support issues
• Identify business gaps, work on developing business processes, and process improvements 
• Provide technical support in response to all incoming inquiries via email, chat, phone or any other technologies 
• Troubleshoot the reported issues, address other product service related questions, and provide technical assistance 
• Identify, and document defects using Mojio processes and tools

Here Technologies Recruitment 2022 – Roles and Responsibilities

• You will Serves as the primary customer point of contact for all the product technical support during the entire customer lifecycle 
• Provides expert, fast, and other effective resolution to customers technical issues. Is the go-to expert on HERE product 
• Provides end users support on updated issues for In Vehicles Infotainment systems (IVI Systems) 
• Provides support to developers using company’s  APIs and writes code samples, tutorials, and other technical articles for the developer community 
• Manages incident escalation and also facilitates root cause analysis and incident response 
• Responsible to Drive continuous improvement, takes ownership to solve technical challenges and also implement corrective actions 
• Communicates effectively with all internal stakeholders to deliver on customer expectations 
• Innovates, breaks silos, and other challenges the status quo in the pursuit of customer success

Here Technologies Recruitment 2022 – Eligibility Criteria

• Have 3 years of relevant technical experience 
• Can Understand and troubleshoot map update processes in vehicles (IVI Systems) 
• Have the Ability to research issues within Map Content, Traffic, SDK and Search APIs 
• Must have Technical support experience with client, server, network, APIs, and cloud (AWS) service delivery 
• Must have Perform Customer queries related to navigation. Experience with spatial databases is a plus 
• Possess Incident and escalation management experience in 24/7 mission critical systems 
• Must be Full-Stack developer skills: front-end, back-end, database, software design, web services, microservices 
• Must have Proficiency in the following programming languages Java, Python and networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP 
• In depth Understanding of relational or object-oriented DB technologies and ability to write or debug SQL queries 
• Have good Understanding of infotainment, telematics, and wireless communication technology with working experience across sectors – connected car, consumer electronics, public, logistics and telecom preferred. 
• Have Degree in Computer Science, Computer, Electrical Engineering, or related fields 
• Must be a Self-starter and proven record of executing in fast-moving, cross-functional environments 
• Have Excellent organizational and data driven, analytical skills

Documents required:

• You should carry two copies of the Latest Resume.
• An Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
• Candidates should have all the necessary educational years  certificates along with the xerox copies.

Links to apply for the online Here Technologies Recruitment 2022