Amazon Recruitment 2022| Freshers |HR Contact Center Associate| Opportunity

Apply online for Amazon recruitment drive 2022-2023 for freshers and experienced professionals. Amazon  job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and eligible candidates can apply online for Amazon  careers in India through the provided official registration link. Candidates should practice Amazon  placement papers to crack the written exam and online test. If you are looking for Amazon Jobs then you must check Amazon latest Test Pattern and Syllabus For Freshers.

Amazon  Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus recruitment drive 2022 also. Here we are providing all details about the L & T Jobs vacancy. Candidates will be required to make sure they fit the eligibility criteria such as educational qualification, and age limit as such and if they find themselves appropriate then they could get down to the Amazon  Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.

Amazon is looking for an IT recruiter who can join immediately & is open for a third party contract initially.

Amazon Recruitment 2022

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Recruitment 2022 – Job Description

Join Amazon’s Employee Resource Center (ERC) team and help make a difference for all Amazonians. The ERC provides HR assistance to Amazon employees, in the form of accurate, consistent, and timely responses to inquiries from various contact channels phone, web case and chat. The ERC primarily exists to help Amazon employees find answers to their questions and solve their complex HR problems. The ERC team is comprised of approximately 900 associates supporting Amazon employees in 49 countries and 14 languages. ERC associates are located in nine locations globally. 

We are currently growing our team of Virtual HR Contact Center Associates that are dedicated to servicing the disability, leave, and accommodation space. In this role, team members interact directly with Amazon employees in a way that builds trust by providing accurate information and resolving issues. The virtual contact center associate must be able to ask probing questions to fully understand the issue, follow business processes with high attention to detail, use multiple resources effectively to find the right information and communicate effectively to the employee. A high degree of ownership, strong communication skills, and the ability to handle sensitive situations with care are essential for this position

Amazon Recruitment 2022 – Roles and Responsibilities

As an HR Contact Center Associate that supports disability, leave, and accommodation, your responsibilities will be to Serve as the first point of contact for leave, disability, and accommodation related questions. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved. Build customer trust through empathetic personalized conversations. Receive queries via phone and log contacts into the shared service case management system. Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes

Amazon Recruitment 2022 – Eligibility Criteria

• Bachelor’s degree 
• Freshers are eligible
• 0 to 10 years of contact center, customer service, human resources or equivalent experience. 
• Proven ability using Microsoft Office skills and other computer or internet based programs. 
• Demonstrated proficiency handling customer contacts, queries and resolutions. 
• Proven ability to manage customer contacts in a fast paced environment. 
• Proven ability to adjust to constantly changing workloads. 
• Proven ability to follow existing process with high attention to detail. 
• Proficient in English, both verbal and written.
• 2+ years of Contact Center, Customer Service, Human Resources or equivalent experience. 
• Basic US legislation Leave of Absence and Accommodations knowledge. 
• Previous experience working with SalesForce or similar programs. 
• 1 year of Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. 
• Knowledge of US federal and state leave and disability laws 
• Previous HR experience 
• Proven ability to manage customer contacts in a fast paced environment. 
• Proven ability to adjust to constantly changing workloads. 
• Proven ability to follow existing process with high attention to detail.

Documents required:

• You should carry two copies of the Latest Resume.
• An Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
• Candidates should have all the necessary educational years  certificates along with the xerox copies.

Links to apply for the online Amazon Recruitment 2022

10th Pass Easy Work from home : 5000+ Vacancies