UniAcco Recruitment 2022| Freshers |Support Executive| Opportunity

Apply online for UniAcco Recruitment drive 2022-2023 for freshers and experienced professionals. UniAcco job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for UniAcco careers in India through the provided official registration link. Candidates should practice UniAcco placement papers to crack the written exam and online test. If you are looking for UniAcco Infotech Jobs then you must check UniAcco latest Test Pattern and Syllabus For Freshers.

UniAcco Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the UniAcco vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the UniAcco Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.

UniAcco Recruitment 2022

UniAcco is an initiative by Adventum Offshore, an investment and also wealth management platform that enables UHNW clients to participate in multiple opportunities where they ensure the quality of partners, performance, transparency, and also customized solutions as per their clients needs across the real estate universe in the Europe, UK, USA, and Australia. Adventum Offshore has now launched a new venture named UniAcco, a global student accommodation platform for all the students who are actively looking to study and stay in the UK. 

On UniAcco’s platform, students can consult, company and choose their accommodation from several established property providers. UniAcco is the one-stop solution for student housing by providing concierge services to all the premium customers to ensure them the best hassle-free experience abroad. They are a cross-border platform where students can compare, and choose their accommodation out of several verified properties, simply and securely.

UniAcco Recruitment 2022 – Job Description

• You will be managing a team of representatives offering customer support
• Work on Overseeing the customer service process
• You need for resolving customer complaints brought to your attention
• You will be Conducting quality assurance surveys with all the customers and providing regular feedback. 
• Work on Enhancing customer support
• Focus on Promoting excellent customer service
• Need to Maintain a positive, empathetic, and also professional attitude toward customers at all times
• You will Respond promptly to customer inquiries
• Effectively Communicate with company customers through various channels
• You will Acknowledge and resolve customer complaints
• Focus to Keep records of customer comments, interactions, transactions, and complaints
• Work to Provide feedback on the efficiency of the customer service process
• You will actively ensure customer satisfaction and provide professional customer support

UniAcco Recruitment 2022 – Roles and Responsibilities

• As a customer support executive, you will manage a team of customer support representatives and work to maintain customer satisfaction. 
• You will ensure that the team is adequately trained to promote excellent customer service.
• Company is looking for a qualified Customer Support Executive who can manage a team of representatives who will offer excellent customer service and also after-sales support. 
• You will create company policies and procedures and also oversee the customer service provided by the team. 
• The Customer Support Executive will be highly responsible for the selection of staff in the hiring process and need to ensure that a standardized level of service is maintained for all customers.
• Responsible for Speaking with potential clients to gauge the utility and also viability of prospective working relationships
• You will be ensuring regular contact with existing clients to maintain their company’s presence
• Work on Conducting in-depth needs assessments to better understand each client’s requirements
• Work on Contacting leads, also converting them into company clients & scheduling the interviews
• You will be Finalizing candidates based on interviews
• Responsible for Working on price negotiation
• Responsible for tracking post-live initial performance
• Actively prepare weekly and monthly reports. 

UniAcco Recruitment 2022 – Eligibility Criteria

• Candidates must have 1-2 years of experience
• Having SaaS experience is preferred
• Have strong working Understanding of most recent technology trends is a plus
• Candidates should have a laptop and a wifi connection
• Candidates possess excellent product knowledge
• Have A bachelor’s degree in administration or a related field.
• Have a minimum of 3 years experience.
• Possess Excellent interpersonal and both written and oral communication skills.
• Strong Ability to lead a team.
• Excellent Knowledge of CRM systems.
• Having Computer skills.
• Having good Knowledge of mediation and conflict resolution techniques is preferable.

Documents required:

• You should carry two copies of the Latest Resume.
• An Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
• Candidates should have all the necessary educational years  certificates along with the xerox copies.

Links to apply for the online UniAcco Recruitment 2022

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